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Frequently Asked Questions about purchasing GoldSim

FAQs

Questions

If you have further questions about pricing or purchasing, please contact us at software@goldsim.com. For questions about the software, please contact us via the GoldSim Help Center.


Answers

How much does GoldSim cost?

The cost for GoldSim depends on what version you are purchasing (GoldSim Pro or GoldSim Research) and whether you wish to use any extension modules. Depending on the options, the price for a single license ranges from US$950 to over US$15,000.
Learn more: GoldSim Price List

Can I lease GoldSim instead of buying?

We do provide a software leasing program. This program can be useful if you need one or more additional licenses for a short period of time (e.g., 1 or 2 months). However, if you plan on leasing the software for an extended period, it would be more cost-effective to purchase the license.
Learn more: GoldSim Leasing Program

What is the process for purchasing GoldSim?

You can purchase GoldSim using a credit card (Visa/Mastercard/Amex/Discover) or via a Purchase Order. If you select to use a Purchase Order to purchase GoldSim, upon receipt of the Order we will send an Invoice, which can then be paid via check or wire transfer. You can start the purchase process by filling out this form.

What forms of payment do you accept?

You can purchase GoldSim using a credit card (Visa/Mastercard/Amex/Discover) or via a Purchase Order. If you select to use a Purchase Order to purchase GoldSim, upon receipt of the Order we will send an Invoice, which can then be paid via check or wire transfer.

Do you charge sales tax or VAT?

We only charge sales tax or VAT if you reside in the United States within the states of Washington or Utah. Otherwise, if sales tax or VAT must be charged, you are responsible for accessing this yourself.

Are discounts available for volume licensing?

Yes. Please contact us for volume pricing information.

What is the Software Maintenance Program?

When you purchase GoldSim, you receive one year of GoldSim Software Maintenance, entitling you to the following: 1) Free software upgrades so that you always have the latest version of GoldSim; and 2) basic technical support via the GoldSim Help Center and phone. After the first year, Maintenance can be extended with payment of an annual fee.
Learn more: GoldSim Software Maintenance Program

What happens to the information I give you when I purchase a license (or request an evaluation)?

We request your contact information in order to communicate with you about our products and services. We do not use your information for any purpose outside of this scope. If you have provided us with your contact information, we email a newsletter (typically 3 to 4 times per year) to keep you up to date about our products and services, and other related information. At any time, you may request removal from our newsletter list. You may also request removal of your email address and any other information from our database. We will not sell, rent, or give your information to any third parties without your consent. We will protect and manage your information the same way we protect and manage our own company's property and information.

What is your refund policy?

Due to the intangible nature of software, we do not provide refunds on software purchases. We do, however, provide free 30 day evaluation licenses prior to your purchase to allow you to determine if our software meets your needs. Evaluation licenses are fully functional, allowing you to evaluate all aspects of the software.


 

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